Browse our support section
Go to Register, complete the form and you will be logged in to your trading account. A randomly generated password will appear in the pop-up message. You must change the predefined password to a password of your choosing. Once you complete the registration process, please check your mailbox for a message containing both your username and password.
It is free. Ainvesting does not charge any registration fee.
Multiple accounts are not allowed. You can open only one trading account.
You need to invest based on facts and knowledge. Trading in FX and CFDs involves risks of loss, especially due to the leveraged nature of the trading. Please click here to read our full risk warning. The information contained in this website and disclosure documents is of a general nature only, and does not take into account your personal circumstances, financial situation or needs. You should consider our Client Agreement carefully, and seek independent advice before deciding whether trading in such products is suitable for you.
You can start trading after you have opened your trading account with Ainvesting, and confirmed your identity by sending the relevant documents. The documents are required in order to verify your account.
Yes. Our Education Center offers tutorial videos, e-books and other resources suitable for both beginners and professional traders.
Ainvesting is a regulated broker and is subject to a number of laws, compliance requirements and customer acceptance procedures. Ainvesting is required to have KYC (Know Your Client) information in its database.However, we take all necessary measures to guarantee the protection and confidentiality, security and integrity of identification data of our clients.
Only letters and numbers are valid characters for input in the registration form. Please do not use any symbols while filling in the form.
Unless a client specifically requests to do so, zero balance accounts will not be closed by Ainvesting.
Ainvesting offers its clients a negative balance protection, which means that the balance of our traders will never become negative. This program will prevent a trader to become in debt. Unfortunately, not every broker is able to offer a negative balance protection. Sometimes for traders with little experience in the market, the absence of a margin call can lead to the loss of the entire investment and even go into debt. The market can tolerate only a reasonable risk and money management in combination with a correctly applied trading strategy. Entering into debt is never acceptable for traders, without any regards to how much experience the trader has.
Please click "Forgot Password" underneath the log in box and your password will be sent to your email address.
In order to change your password, please log in to your Ainvesting account, then click Account Options > Change password.
There are no account management services in Ainvesting. The only person responsible for trading decisions, trading orders and allocation of funds on the trading account is the trader himself.
Our completely web-based user-friendly platform does not require you to download it.
Unfortunately, at present, we do not offer the MT4 platform.
A demo account is activated as soon as you open a trading account. *Subject to a minimum sum deposit
Within the My Account section, switch between real and demo modes by toggling the "Switch" button.
Simulations can never replicate the real trading conditions. The demo account has the same features as a real money account, and provides an excellent opportunity to test the features of our trading platform without the risk of losing your real deposit.
Your demo account will be funded automatically 7 days after registration.
Ainvesting demo accounts do not expire.
According to CFTC (Commodity Futures Trading Commission) in USA; OSC (Ontario Securities Commission) and BCSC (British Columbia Securities Commission) in Canada regulations, Ainvesting can not allow US and Canada residents to open trading accounts on its Platform. We must apologize for any inconvenience.
Ainvesting has established the segregated client accounts. This ensures strict control and separates client`s assets from other assets of the company. Reputable EU institutions are safeguarding the client's funds.
Ainvesting offers two types of bonuses: credit and cash.
Cash bonus is added to your account's equity once the bonus terms are met. The bonus sum can be used for trading, however, withdrawal of the bonus sum is dependent on completion of the required Apoints release sum through trading volume.
Credit bonus is assigned to the account, but the sum will be added to the equity only upon reaching the full "release" Apoints sum through trading volume. Once Credit bonus is "released", it turns into cash money that can be used for trading or withdrawal.
Please click here in order to see our latest promotions.
In the case of technical difficulties or any other problems, please contact our Customer Support Center via live chat, email or phone. They will solve the problem.
Your weighted trading volume activity expressed in points.
For example: If you open a position on EUR/USD worth $100,000, you will receive 100 Apoints upon closing, since each $1,000 trading amount is worth 1 Apoint.
You have already received the cash bonus, and it was credited prior to completing the required amount of Apoints.
You have verified your account before depositing funds into the account. You will receive the bonus on your deposit as soon as you fund the account.
Ainvesting is a regulated broker and operates in accordance with several strict and important Anti-Money laundering and Identity Theft Laws. Our regulatory authority also imposes on us a number of compliance procedures that we must respect. That's why we ask for your identity documents to confirm your account.
You can upload your documents through your account:
Account Options > Account verification or send them by email to email@example.com
Ainvesting uses KYC (Know Your Customer) procedures. Following these procedures, we require from our clients a color copy of the current and valid identity document and the actual proof of a residence address. Receipts of electricity, gas, water, phone, internet and/or cable TV are acceptable. Bank account statements are also accepted. These documents should contain your name, address and must be not older than 3 months.
Yes, you will be able to open an account. A valid ID card or driver's license are also acceptable.
You will receive an automated email confirming your account status as soon as it is fully verified.
If you wish to update your email address, phone number or your residential address, please send your request to firstname.lastname@example.org along with any requisite supporting documentation.
The minimum deposit amount is 200 USD. Ainvesting, however, might occasionally give a special promotion for lower deposit levels
No, you cannot lose more than your initial deposit.
Credit/debit cards, bank transfers, American Express, PayPal and many more options. For more detailed information please click here.
Ainvesting does not charge any fees for deposits.
We would highly recommend that you check with your bank whether there is a block on international or online transactions. Or maybe the deposit sum is greater than your credit/debit card daily limit.
No. We do not accept any payments made from the account of third parties. All deposits must be made from your own account.
The market trading hours are from Sunday 21:00 GMT till Friday 21:00 GMT during the Day Light saving times and during winter time trading hours are from Sunday 22:00 GMT till Friday 22:00 GMT for most of the instruments. Cryptocurrencies are available for trading 24 hours a day, 7 days a week. However, some of instruments are available only during specific hours. For trading hours of each instrument please click here.
Our platform is open for trading during the weekends only for cryptocurrencies. All other financial assets markets are closed for trading during the weekend on our platform.
Please go through our Education Center and please note that you are recommended to not trade until you are completely comfortable with our platform. Then you can simply log in to your account and start trading.
Trading in FX and CFDs involves risks of loss, especially due to the leveraged nature of the trading. Please click here to read our full risk warning. The information contained in this website and disclosure documents is of a general nature only, and does not take into account your personal circumstances, financial situation or needs. You should consider our Client Agreement carefully, and seek independent advice before deciding whether trading in such products is suitable for you.
There are no special requirements to start trading. You will need to connect the PC to reliable high-speed Internet source, or a mobile device that supports iOS, Android or Windows operating system. You will have to deposit funds into your trading account. We also recommend going through our education center before you start trading.
Leverage allows a large trading position to be initiated with a small margin deposit. As soon as ESMA measures become effective this won’t be true.
For example 30:1, meaning that currency trades worth $30,000 can be made with a margin deposit of $1,000. Leverage allows the use of credit to trade amounts larger than your deposit.
Remember, the higher the leverage the higher the risk of losing your deposited capital. Leverage can work both in your favor and against you.
Leverage exposes a trader to outsized negative price movements. But it does expand the initial deposit of the trader to much larger amounts, which allows using much more effective trading strategies.
You cannot change the default leverage ratio.
A pip is the smallest measure of change in a currency pair price in the forex market. A pip is a standardized unit and is the smallest amount at which a currency quote can change.
A spread is the difference between the bid and the ask price of a security or asset.
A long position is when the client is buying the asset, and a short position is when the client is selling the asset.
Amount of Base Currency * 1 Pip = Value of one pip in Quote Currency
Value of 1 pip in EUR/USD= 1 Lot (100 000 €)*0.0001= 10 USD
Value of 1 pip in USD/CHF= 1 Lot (100 000$)*0.0001=10 CHF
Value of 1 pip in EUR/JPY=1 Lot (100 000 €)*0.01= 1000 JPY
Slippage refers to the difference between the expected price of a trade and the price at which the trade is actually executed. Slippage often occurs during periods of higher volatility, usually caused by important economic news. It results in your position being executed at a different rate than the one you specified, it takes the next available price.
The best way to manage your risk during volatile markets is to ensure your account is sufficiently margined at all times. Several precautionary measures are recommended:
✔ Monitor the status of your open positions.
✔ Specify a stop-loss to limit downside risk.
✔ Keep your account funded in excess of your required margin.
A limit order is an instruction for your broker to execute a trade at a particular level that is more favorable than the current market price.
Please log in to your trading account, then click Account Options > Funds Management > Monetary History or Activity Report
Stop loss and take profit are both orders, which are placed in the market to close an open position. "Stop Loss" is to prevent further unwilling price movement and “Take Profit” is to gain from favorable price movement.
If you have a premium client status at Ainvesting, we will inform you in case of a margin call. Your margin status is monitored in real time. This allows you to have an up-to-date current information about the current balance of your account. Margin calls can close your opened positions. In case the available margin deposit goes below the margin requirements for the selected financial instrument.
There are instruments that are traded based on futures contracts. These instruments have defined expiry date that indicates when open deals or limit orders will be closed.
For those instruments which have expiration dates, you can simply click the Details tab associated with the instrument.
A trend is the general direction of a market or of the price of an asset, and trends can vary in length from short to intermediate, to long term.
Support and resistance levels are attributes of technical analysis. Support and resistance refer to the movement of an asset’s price will tend to stop and reverse at predetermined price levels.
Available Balance: Amount available to be used as Initial Margin.
(Equity) – (Used Margin)
Equity: Deposits - Withdrawals+ Bonus + Closed P&L + Open P&L
To keep your new positions open, the balance in your account must exceed the total maintenance margin Level. This level’s requirements are specific to each financial instrument. Ainvesting always displays the maintenance margin level for each individual instrument.
Total Profit & Loss denominated in account's base currency.
Click on Account Options > Funds Management > Monetary Report
High/Low Indicator shows the Highest Bid and Lowest Ask which had been relevant for the market during the current trading day.
First, the markets should be open for those securities that trader wants to trade. Secondly, there should be a sufficient amount of equity available to open new positions.
Click the instrument "Details".
Please contact our Customer Support for direct assistance.
Click the instrument's Star icon.
A spread is the difference between the bid and the ask price of a financial instrument.
To see the Spread value for each product please refer to our CFDs list.
Keeping a position open after a specific hour (approximately 22:00GMT (21:00DST)), as shown in the Ainvesting trading platform display screen "Details", subjects you to an Ainvesting funding premium that is subtracted from your account. This premium covers the benefit/cost of the associated funding.
Trade settlement occurs two business days (T+2) after the trading day (opening/closure of a position). The day of settlement is also called the value day.
To see the Premium Sell and the Premium Buy Charges for each product please refer to our CFDs list.
An Inactive Account Fee of $10 USD per month is assessed to Ainvesting accounts that are inactive. An account is considered inactive if there has been no trading activity for a period of 3 months.
There are no additional or hidden fees neither for deposits nor for withdrawals. Banks and/or intermediaries may charge additional fees, such as processing fees. Ainvesting does not takes responsibility for any additional fees charged by third parties.
Click Account Options > Funds Management > Withdrawal requests and then you will see a new pop up window with full details of your withdrawals.
You can cancel your request at any time while its status is "Pending"
If you have opened positions, you will not be able to withdraw your entire Available Balance. A minimum amount is needed to maintain a Maintenance Margin.
(Available Balance – Maintenance Margin) and margin > = 1% = Max Withdrawal Amount
It can take about 5 business days to process the withdrawal request. During these days there may be events that may affect the processing speed and are beyond the control of the Ainvesting team. Banks / credit card companies / intermediary banks may delay processing due to some internal problems, and it may sometimes take up to three weeks to complete the withdrawal request.
The withdrawal of funds is processed in the same method as the deposit of the funds has been made. In case you have deposited your funds with a credit card, the amount of withdrawal will also be returned to the same credit card. In case the deposit is made by bank transfer, the withdrawal amount will be transferred back to your bank account.
Simply follow the withdrawal procedure and the funds will be returned based on the method that the deposit was made.
Please log in to your account, click Account Options > Funds Management > Withdrawal requests > please click on Details next to pending withdrawal request.
Please sign the form with a pen, as virtual signatures cannot be accepted.
Please be sure to send us a full form, not just parts of it. We need the original form fully completed, showing our company logo.
Make sure that the date on your withdrawal form is the same date as when you make the request.
In case the refund was made by using a bank transfer or credit/debit card, it can take up to 10 days for this refund to be completed. If you use e-wallet, funds will be transferred at the same time that your withdrawal request has been approved.
Please contact our Customer Support to assist you.